In most cases, iolo offers 30-day money back guarantee. This may not apply if it is differently indicated at the time of your purchase.
However, some conditions need to be satisfied. For US and Canada, the product must have been purchased from an authorized US or Canadian iolo reseller. Or, it could be purchased directly via iolo.com website.
Next, iolo must receive a request for refund with an explanation of dissatisfaction. The request can be sent by Telephone, Email or FAX, within 30 days of the purchase date (or within the time indicated on your packaging if different). A 6-8 week allowance for a refund is expected for processing after iolo has received all items required to process the refund request.
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